Booking and Cancellation Conditions

To request a tour, complete our booking request form with your preferred experience, vehicle option, number of vehicles and preferred date.

Submitting a request does not confirm availability or create a confirmed booking. Our team will review your request and contact you to confirm availability and departure details.

Please check the details provided by our team before finalising your arrangements.

Tour Selection and Prices

Buggy tours and quad tours have separate prices and vehicle options. Please check the description and price information for your selected experience.

For quad tours, choose the appropriate one-rider or two-rider option and the required number of vehicles.

Any estimated price shown in the request form remains subject to confirmation by our team. Additional costs identified in the tour description are separate from the tour price.

Explore our experiences on the Tours page.

Security Deposits

The following security deposits apply separately from the tour price:

  • Buggy tours: €200 per buggy.
  • Quad tours: €100 per quad.

The security deposit is separate from any booking payment. Please contact our team before confirming your booking for information about how the deposit is collected, returned and handled if damage occurs.

Driver and Passenger Requirements

Drivers must have held their driving licence for at least two years.

The minimum passenger ages are:

  • Buggy passengers: 3 years.
  • Quad passengers: 7 years.

Please provide accurate passenger numbers and children’s ages when submitting your request.

Before booking, contact our team to confirm the required licence category, any separate minimum driver age and suitable seating arrangements for children.

Meeting Point and Arrival

Our meeting point is:

Camí Pla del Cuartel 13, 03503 Benidorm, Alicante, Spain.

Follow the arrival and departure instructions provided with your booking confirmation. Allow time for participant paperwork, the safety briefing and an introduction to your vehicle.

If you expect to arrive late, call +34 605 013 187 as soon as possible so the team can advise you.

Meeting-point information is available on our Contact page.

Safety During the Tour

Follow the guide’s instructions and the operating guidance provided during your briefing.

Do not use a mobile phone while driving, overtake other tour vehicles or drive aggressively. The tours focus on scenic roads, villages, mountain landscapes and coastal views.

Stops and Additional Costs

Check your selected tour description for its itinerary, stops and additional costs.

For the Algar Waterfalls experience, waterfall admission, drinks and snacks are extra. Swimming is possible only when conditions allow.

For the Guadalest experience, castle admission, other attraction tickets and snacks are extra.

Cancellation and Rescheduling Requests

If you need to cancel or change your tour, contact our team as soon as possible. Include your name, selected tour, scheduled date and the change you would like to request.

You can contact us by:

Sending a change request does not confirm a new date or departure time. Please obtain confirmation from our team before making revised arrangements.

Weather and Departure Enquiries

If you have concerns about the weather or whether your tour will operate, contact our team for advice about your scheduled departure.

Please obtain confirmation directly from the team about any changes to your tour.

Privacy

For information about how we handle the details you provide through our booking form or contact channels, please read our Privacy Policy.

Questions Before Booking

If you need help choosing a tour or checking participation requirements, visit our FAQs or contact our team.